Utilizing Assertive Communication to Drive Civil Discourse
Attendees will consider how civil discourse can lead to meaningful collaboration and change within law firms and legal departments. The program will center on how to hear others and find common ground, and how individuals with opposing views have learned to work together for a better client outcome. The program will look at the Ohio Rules of Professional Conduct and how assertive, clear communication ensures meeting obligations to your clients and other legal professionals.
Attendees will learn:
Practical strategies to navigate workplace communication with civility and respect;
How to use self-reflection to recognize how communication decisions affect personal brand and reflect core values to others; and
How to use language and non-verbal signals to foster civil communication even in tense situations and ways to navigate working with high-conflict colleagues, clients and opposing counsel.
1.0 Professional Conduct CLE Credit