Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue. In the current code, clicking “pre-add matches” shows the full history of all pre-add returns received. In the updated release, the queue will display only the most recent pre-add return. To review the full history, users should go to Claims > History > Pre-Add Return, where they can see the same view as today, download text files, and drill into any processed pre-add return.

Keywords

pre-add match queue

pre-add return

claims history

download text files

processed pre-add return